Shipping Policy

In certain cases, we may allow items to be mailed to us by prior approval only. Please call before shipping any items to receive instructions and confirm eligibility.

1. All shipping arrangements must be discussed and approved in advance

2. Customers are responsible for proper packaging and shipping costs

3. We strongly recommend using insured, trackable shipping services

4. We are not responsible for items lost or damaged during transit

Items sent without prior approval may be refused or returned at the sender’s expense.

Evaluation of Items

All mailed or in-person items are professionally evaluated upon receipt. Any estimates provided before inspection are not guaranteed and may change after physical evaluation.

Returns Policy

Due to the nature of precious metals and fluctuating market prices:

1. All sales are final once an item has been evaluated and purchased

2. We do not accept returns after payment has been issued

3. If an offer is declined after evaluation, items may be returned or picked up as agreed

Refused or Unclaimed Items

Items not claimed within a reasonable timeframe may be subject to storage fees or handled in accordance with applicable laws.

Important Notice

We reserve the right to refuse any shipment or transaction if items appear to be counterfeit, damaged beyond evaluation, or ownership cannot be verified.